THE VIP EXPERIENCE AT DERMAHAUS

THE VIP EXPERIENCE AT DERMAHAUS

Welcome to the DermaFam – Where Skincare Meets Family

At DermaHaus, you’re not just a customer — you’re part of the DermaFam, a community built on trust, care, and a shared love for skin that glows with confidence. We’ve always believed in doing things differently. No gimmicks, no fluff — just real skincare, real results, and real connection.

Why Join the DermaFam?

Because family takes care of each other. As a proud member of the DermaFam, you’ll get access to exclusive rewards, personalised love, and skincare perks that are just for you. We're here for your entire skincare journey — from that first glow to your best skin yet.

Here’s What Being Part of the DermaFam Means:

  • Free Shipping, Always
    When you reach DermaFam VIP status, every order ships free — no matter how big or small.

  • Personalised Birthday Gifts
    We never miss a chance to celebrate YOU. On your birthday, expect a tailored skincare treat from us — something special, chosen with love.

  • Surprise Gifts Just Because
    Our ultimate DermaFam members get little surprises throughout the year — because that’s what family does.

  • Early Access to New Products & Sales
    You’ll be the first to know (and the first to shop!) our newest arrivals and VIP-only promos.

  • Expert Skincare Tips & Support
    Need help? Advice? A routine check? We’ve got you. Our team of skincare lovers is here for you anytime — just reach out.

How to Become a VIP in the DermaFam?

You’re probably closer than you think. There’s no sign-up, no hassle. Just shop and you’re in.

  • Every dollar you spend brings you closer to VIP status.

  • We’ll keep track for you — and let you know when you unlock your perks.

  • Once you're VIP, you're family for life. Keep enjoying the rewards with every order.

We’re More Than Skincare – We’re Family

The DermaFam VIP experience isn’t just about perks — it’s about being part of something real. A place where you can trust the products, connect with the people, and always feel valued. We’ve run our businesses like this from day one — with heart, honesty, and a whole lot of love.

Why Shop With DermaHaus?

Because we care. Our products are clinical-grade, science-backed, and nature-led, packed with active ingredients proven to work. No gimmicks, no trends — just skincare that does what it says, and a team that’s here to help you find your perfect glow.

Start Your DermaFam Journey Today

Every order brings you closer to exclusive perks, VIP treatment, and family-level care. We can’t wait to welcome you.

Shop now and see why the DermaFam is where your skin — and your soul — belong.

How It Works:

  • Your spend over the past 12 months determines your DermaFam tier.

  • Your tier resets on a rolling 12-month basis, so you can keep your benefits flowing all year long.

  • The more you shop, the more love you get.

The DermaFam Tiers:

1. DermaFam Insider – $0-1000/year

Welcome to the family! As a valued Insider, you’ll enjoy:

  • Free shipping on orders over $100

  • Access to exclusive offers and promotions

  • Skincare tips, tricks, and personalised support from our expert team

  • Early access to selected product launches

2. DermaFam VIP – $1000 to $2500/year

Our VIPs are glowing — and we make sure of it. As a DermaFam VIP, you get everything Insiders enjoy, plus:

  • Free shipping ALWAYS, no minimum spend

  • $25 birthday voucher + a tailored skincare gift (full size!)

  • VIP-only promotions & first access to ALL new releases

  • Priority customer support – we’re here for you first

3. DermaFam Luxe – $2500 to $5000/year

You’ve elevated your skincare game, and now it’s time to elevate your rewards. As a DermaFam Luxe member you get everything VIP enjoys, plus:

  • Free shipping ALWAYS, no minimum spend

  • $50 birthday voucher + a tailored skincare gift (full size!)

  • Exclusive 6 monthly gifts (with purchase) – premium surprises throughout the year
  • VIP-only promotions & first access to ALL new releases

  • Dedicated skincare support – personalised advice and routine recommendations whenever you need.

4. DermaFam Elite – $5000+/year

Our top-tier family members deserve the absolute best. As a DermaFam Elite, you’ll receive the ultimate in skincare rewards:

  • Free shipping ALWAYS

  • $100 birthday voucher + a luxury personalised skincare gift

  • Exclusive quarterly gifts (with purchase) – premium surprises throughout the year

  • VIP early access to new products, collaborations, and sales

  • Invites to private events, product trials, and more

  • Dedicated skincare concierge – personalised recommendations anytime

Start Earning Today – It’s Easy

  • Shop at dermahaus.com.au

  • No need to track your rolling 12-month spend — we’ll notify you when you level up!

  • Enjoy your exclusive rewards and feel the DermaFam difference

One family. Four tiers. Endless rewards.

Join the DermaFam today and get more than just great skincare — get VIP treatment for your skin and for you.

Back to blog